Frequently Asked Questions

Our customers ask lots of questions. Here are answers to the most common questions we receive.

Q: What is pest control?

Pest control is the regulation of pests in a residence to prevent risks to property, environmental, or even health.

Q: Should pest treatment be done regularly?

Yes, pest treatment is an ongoing battle. After a treatment, the pests will try to set up house again. It is recommended to have a pest management plan for long term protection.

The best way to determine how often you need pest treatment is to call in experts so that we can do a complete assessment of your premises so that you do not wait too long or act more often than necessary.

Initially for stubborn problems it may require a visit every couple of weeks. While at other times it might be fine to check it annually.

Q: Do I need to prepare for pest treatment?

Yes, there are a couple of things you can do to prepare for a pest treatment. For instance, if you have broken windows or other places through which pests can crawl back in, you should fix them before the treatment so that the pests do not come back as soon as the treatment wears off.

At other times, it might be necessary to stay away from your home after a treatment, which means you should find a place to stay for these days in advance. You should also move items out of the way and ensure food items are not in places where they might get into contact with the treatments.

Q: What does pest treatment cost?

The cost varies depending on the specific pest control job to be done and how large your home is. Typical hourly rates in the industry range from $40 to $100 an hour, while pre-priced packages range from around $200 to around $500, depending on the size of the property.

Q: Can I stay on the property while you are working?

Basically, it depends with what kind of pest treatment we are undertaking. We will always tell you whether a pest treatment requires that you leave the property or stick around. We can even ask you to avoid certain areas in the house.

Q: Is the treatment safe for pets?

In general, pest treatments are safe for pets. However, it is important that you tell us if you have pets that have unusual sensitivity to pest control products. Additionally, we will always tell you what pest control measures are likely to affect your pets so that you are adequately prepared.

Q: What is a pest inspection?

A pest inspection is the process through which an expert inspects your home for the pest activity without moving, damaging, or defacing anything. You can have a full or a partial inspection.

Q: Why would I need a pest inspection?

A pest inspection is important because sometimes you can have pests in your home and not know that you do until an inspection has been conducted. On the other hand, this is the only sure way of knowing just how serious of a pest problem you have and what to do about it.

Q: Am I at risk of having termites?

Unfortunately, if you live in Sydney, you are at a high risk of having termites in your residence. In fact, Sydney ranks very highly for the possibility of termite infestations. Speak with your local exterminator to ask any questions you may have.

Q: What do termites look like?

Termites are insects measuring about one-eighth of an inch to an inch long. They can have a white, brown, or black color.

Q: How do you treat termites?

Usually, we use fumigation to treat for termites. We also use termiticide to get rid of termites to prevent them from getting into the house. We also eradicate colonies by destroying their nests.

Q: How can I prevent termites?

One way is to ensure there is no wood to soil contact. Additionally, you can get an expert inspect your home and recommend, or carry out termite prevention measures.

Q:What areas do you cover in Sydney?

We cover these Sydney areas: Sydney CBD, Northern Beaches, Inner West, Eastern Suburbs, Sutherland Shire, Northern Shore, and Hills District.

Q: What hours are you open?

We are open from 9:00AM to 5:30PM.

Q: How can I get a quote?

Getting a quote is simple. Fill out the “Request A Quote” form where you will give us your contact details and the nature of pest control work you need done for you. We will then get back to you with a cost estimate. You can also call us and we can talk about your pest problem and how much it would cost to solve.


Please contact our team if you have another question not listed above. To email a question simply fill in the form on the home-page or phone our friendly staff on 02 8188 3997.