Best 11 Tips for Choosing a Pest Control Professional

Helping You Make An Informed Decision

Whether at residential or commercial houses, pests always leave a train of destruction. Now that you are here, chances are you’ve already borne severe brunt of these unwanted guests. And maybe you’ve tried all DIY methods of dealing with pests.

Qualified and trained professionals are the real antidote to pest menace.  However, just like procuring other services, hiring the best one can be challenging.

So here are the Best 11 tips for choosing a pest control professional to help you in this exercise.

1. Customer Service

Use customer responsiveness as the first criteria when shortlisting your pest controller. Your observation should begin immediately after that first call. How long does it take the customer care representatives to respond? Are you left to wait in line for too long? And how professional is the respondent?

A good pest control professional should have 24/7 customer care correspondents. An emergency hotline is an added advantage.

You need a partner like a pest control company that will walk with you through the process. For such a relationship, responsive customer service is key.

2. Experience

Longevity begets experience and expertise. Don’t shy away from asking the number of years the company has been in the market. Here, remember to ask their experience in regard to the specific pest you’re battling.

It is even better if the company you’re considering are specialists in specific pests. This can guarantee you almost 100% results.

3. Reviews

Feedback from the company’s previous clients is crucial when making your decision. Trustworthy pest control professionals have up to date websites and a reviews section. Visit this section and read other people’s satisfaction with the company. If many people are comfortable, that is a good sign.

If the company is within your locality, you can also ask your neighbors and friends directly. Ask them their likes and dislikes about the company. Their first-hand information can help you to make a more informed decision.

4. Methods and other processes

It is important to know the pest control methods used by the company you’re considering. Investigate their efficiency to determine whether they are a good fit for your home.

The products used should not pose risks to your pets or children. Make sure to simulate various scenarios with technicians and their safety protocols.

5. Say No to Unprofessional Agency

If you search for a pest control company in Australia, you will receive hundreds of suggestions. However, very few can measure up to the market professional standards.

Below are 5 tell tale signs of a inexperienced or even unlicensed pest controller;

• They sell blanket services for any pest
• No branding. Their staff do not have a distinguishing dress code or badges.
• Has no dedicated customer service. Takes too long to respond to your queries.
• Money oriented. Can easily recommend a treatment without inspecting your home.

Off book services. A reputable agency should have documentation of the entire process. That means you should avoid freelance pest technicians by all means.

6. Appropriate Licensing

Does your preferred pest control company have the prerequisite pest control licenses? An up-to-date license is proof of professionalism and compliance to the procedures. The government requires that any firm offering pest control services must have a controller’s license. The technicians must also have the respective state licensing.

7. Insurance

Accidents occur during pest treatment processes. Therefore, as a consumer, you should feel protected during and after the pest treatment. Ask for the public liability and indemnity insurance. Also, in the event the cover doesn’t satisfy you, feel free to look elsewhere.

8. Accreditations for Suppliers

Some pest control systems require certified handlers for installation and monitoring. Good examples are Termidor, Sentricon and Xterra. These systems’ technicians have undergone training in regards to their usage and management. Some also have additional accreditations such as first aid and child safety. Depending on the method of treatment, remember to ask for the relevant accreditations.

9. Guarantee on Services

A service guarantee is the best currency pest controllers use to buy their customer trust. They should be willing to stand up for their work with a satisfaction guarantee. In the event you see a company representative cringe over this, you may need to continue the search.

10. Site visit

A credible exterminator will never rush the process. During the initial stages, gauge the company’s seriousness and dedication towards their work. Also, how they answer your questions should inform your final decision. A firm worthy of your consideration should answer your questions professionally. And at the end, leave you with a written report.

11. Price

Always, aim at getting the best deal for your money. After reading through various company catalogs, come up with a reasonable budget for your home. Don’t be in a hurry because your neighbors are fumigating.

Look out for any new customer bonuses and discounts. These are good ways to save a few bucks. However, watch out for cheap pest control companies that do not deliver. Make sure that quality supersedes cost.

FAQs

Is pest control safe?

Yes. Most modern pesticides are human and pet friendly. However, it’s important to follow the technician’s advice.

Will pests go on their own?

Frequent pest infestation means that they are getting food, shelter or water. These are the three things that attract bugs to our homes. Eliminating them can go a long way to solving the problem once and for all.

Conclusion

Hiring a professional pest controller is the first step to reclaiming your sweet home. Thus, with these 11 tips will help you narrow down your search to find the most suitable pest control company.